Communities and Services
Campus Maps
Health & Safety
Student Organizations
Housing and Dining
Transportation

BANKING

Shipai Campus

Campus eBank

Location: #9 East dormitory, 1st Floor

(Next to Luckin Coffee)

ICBC

Location: No. 41 West Zhongshan Avenue, Tianhe District, Guangzhou

Location: Next to Luckin Coffee

University Town Campus

China Construction Bank

South Residential Area: Next to Mixue(Ice Cream&Tea)

North Residential Area: Outside the 2nd Floor of Hanyuan

BOC - Bank of China

Location: Near Exit E1, Higher Education Mega Center North Station

Tel: 020-39326004 / 020-39326003

Nanhai Campus

Campus ATM

Location: Next to the print shop at the Shopping Center

Binhai Campus

Campus ATM

Location: Near the exit of the Dining Hall at South Residential Area

MEDICAL SERVICE

Shipai Campus

Hospital

(1) Out-patient clinic: Monday to Friday 8 a.m. - 12 p.m., 2:30 p.m. - 5:30 p.m. (Tel: 020-85216549).

(2) EPI clinic: Monday and Tuesday 2:40 p.m. - 5 p.m. and Saturday 8:10 a.m. - 11:30 a.m. excluding the summer/winter vacations (Tel: 020-85211186).

(3) A&E clinic: 24 hours. Service departments: A & E clinic and injection room. (Tel: 020-85211120).

University Town Campus

(1) Out-patient clinic: Monday to Friday 8:30 a.m. - 12 p.m., 2 p.m. - 5 p.m.

(2) A & E clinic: 24 hours. (Tel: 020-39310120).

Nanhai Campus

(1) Out-patient clinic: Monday to Friday 8:30 a.m. - 12 p.m., 2 p.m .- 5:10 p.m.

(2) A&E clinic: 24 hours. (Tel: 0757-86687291)

Binhai Campus

(1) Out-patient clinic: at the Sports Center

(2) A&E clinic: 24 hours. (Tel: 0660-3808120)

HOT WATER SUPPLY

Shipai Campus

All students at the campus' dormitories can use hot water using their student card.

Time of hot water supply: 17:30-23:00

Attention: If there is some change, please pay attention to the notification at the gate or ask the administrators.

University Town Campus

Hot water is available in every room. During the hot water supply period, insert the card into the hot water sensing area in each dormitory bathroom and turn on the tap, then the hot water comes.

Normal hot water supply period: 17:30 - 23:00.

Hot water maintenance emergency telephone: 0757-86687372.

Nanhai Campus

Hot water is available in every room. During the hot water supply period, insert the card into the hot water sensing area in each dormitory bathroom and turn on the tap, then the hot water comes.

Normal hot water supply period: 17:30 - 23:00.

Hot water maintenance emergency telephone: 0757-86687372.

Binhai Campus

Hot water is available 24 hours a day.

DRINKING WATER SUPPLY

Shipai Campus

Bottled water is supplied by the technical support of the school. Students have multiple options.

Service line: 020-85213499, 020-85216758

University Town Campus

Drinking water supply of the brand Piaobao is introduced by Guangzhou Pearl River Basin Water Resources Protection Industry Co., Ltd. with water delivery to the door. The price is 8.5 yuan / barrel.

Water supply telephone: 1316 855787

Nanhai Campus

Drinking water supply of the brand Piaobao is introduced by Guangzhou Pearl River Basin Water Resources Protection Industry Co., Ltd. with water delivery to the door. The price is 8.5 yuan / barrel.

Water supply telephone: 1316 855787

Binhai Campus

Each floor of the dormitory is equipped with a dual-temperature water dispenser for drinking water. Students are free to choose their preferred water temperature (hot or cold) as needed.

REPAIR AND MAINTENANCE SERVICE

Shipai Campus

Online Repair Request:

Log in to the service website: http://szhq.scnu.edu.cn/rsp to submit a repair request.

Students in this campus can register with the repair service on the public Wechat platform "Huashi Houqing" by scanning QR Code to follow it. Students can also go to duty office of dormitory to register. For regular small repairs, the administration of dormitories will repair or replace items fairly soon. Damage as a result of vandalism or carelessness is repaired at cost price.

University Town Campus

Minor maintenance (such as fans, lamp tubes, water meters, etc.): register at the housekeeping office for maintenance by the property management company. Air conditioning maintenance: registered in the dormitory management office, the property company report to the supplier for repair, or students apply for repair.

Large-scale maintenance (wall leakage, plumbing repair, cable repair, etc.): register at the housekeeping department, the property company reports to the maintenance department, and the maintenance is carried out by the engineering department of the school.

Infrastructure maintenance office Tel.: 39310030

Nanhai Campus

If the fans, water pipes, doors and windows, or lamp tubes of the dormitory are out of order, please register with the repair order of the dormitory management office on the first floor of each dormitory, and maintenance will be carried on by the worker of the property management company.

For faculty and staff, please report issues directly to the Property Management by calling: 0757-86687372

Binhai Campus

If any facility in the dormitory is damaged or not functioning, please report it by registering at the duty office located in your residential building. Upon receiving the work order, maintenance staff will promptly arrange an on-site repair. Repairs and replacements for normal wear and tear will be handled by the staff at no cost. However, damages determined to be caused by misuse or intentional action will require compensation at the market price.

For faculty and staff, please report issues directly to the Property Management by calling: 0660-3808088

POSTAL SERVICE

Shipai Campus

Post Office

Location: South Zone Cainiao Station

Serve: East Zone Dormitories, Taoyuan Student Apartment, Qinyuan Student Apartment, Graduate Student Apartment.

Opening Hours: 8:30-19:30

Location: West Zone Cainiao Station

Serve: West Zone Dormitories, Central Zone Dormitories, Xinghe Building.

Opening Hours: 9:30-19:30

University Town Campus

Post Office

Location: South Zone Cainiao Station

Opening Hours: 8:30-19:30

Location: North Zone Cainiao Station

Opening Hours: 9:00-19:00

Hive Box

Location: Huashi 2nd Road & Huashi 3rd Road

Service: 24/7 self-service parcel pick-up and drop-off.

Nanhai Campus

Post Office

Location: Cainiao Station

Opening Hours: 9:00-20:00

Address:

South China Normal University (SCNU)

Cainiao Station

Shishan University Town, Shishan Town

Nanhai District, Foshan City

Guangdong Province, China

Binhai Campus

Post Office

Location: Express Delivery Service Center

Opening Hours: 10:00-19:30

Address:

South China Normal University (Shanwei Campus) No. 55, West Xiangjiang Avenue

Magong Subdistrict, Urban District

Shanwei City, Guangdong Province

China

CAMPUS NETWORK ACCOUNTS

I. Account Activation

Upon completion of the enrollment procedures, all undergraduate and graduate students will automatically receive their electronic campus identity (i.e., the Unified Identity Authentication Account / Campus Card Number). The campus network account will be automatically activated once the network fee payment is processed.

II. Fee Standard

The campus network operates on a prepaid billing system, offering the following service plans:

  1. 1¥30 per month

  2. 2¥150 for six months

  3. 3¥300 per year

Additionally, a special Graduation Plan is available for graduating students between May and July, priced at ¥7 per week.

Payments can be made conveniently through:

The Network Self-Service System at https://inet.scnu.edu.cn/

The mobile platform: Official WeChat account for "SCNU Campus Card & IT Services".

Service Suspension & Reactivation:

Users on a monthly plan can temporarily suspend and later reactivate their campus network service as needed, provided that each suspension and reactivation request is spaced at least 30 days apart. Service fees are not charged during the suspension period, and the remaining service duration will be extended accordingly upon reactivation.

Please Note:

Any payment transaction made while the service is suspended will automatically trigger the reactivation of the campus network. Therefore, users are advised to avoid making payments during a suspension period.

III. Network Access

(1) Wired Access

Campus network ports are available in student dormitories. Users need to connect using their own Ethernet cable and must download and install the dedicated client software (available at the Network Self-Service System: https://inet.scnu.edu.cn/). Login via the client is required to access the internet.

Important: When using the wired connection in dormitories, the wireless network card on the computer must be disabled.

(2) Wireless Access

The campus wireless network (SCNUNET) covers public areas including teaching buildings, the library, administrative offices, academic buildings, canteens, and student dormitories.

Please note: In high-density areas such as the library and canteens, wireless signal capacity may be insufficient during peak hours, potentially affecting connectivity.

Wireless access is automatically activated for all students who have an active campus network account. For detailed connection instructions, please refer to the official guide: SCNU E-Guide Issue 1: Latest Wireless Network Optimization and Connection Guide.

For any inquiries regarding the campus network, please contact us:

Shipai Campus

Tel: 020-85211498, 020-85211499

Address: Room 101, Network & Information Center

University Town Campus

Tel: 020-39311498, 020-39311499

Address: Room C104, 1st Floor, Library

Nanhai Campus

Tel: 0757-86687823

Address: Room 214, Information Center Building

Binhai Campus

Tel: 0660-3808111

Address: Room 421, South Building 2